I received a folder, not a zip file (Mac users)

I received a folder, not a zip file (Mac users)

June 13, 2018


After completing a purchase of a downloadable product, you will be able to download your purchase directly from the checkout page. Additionally, you will receive an email, containing details about your purchase. This includes a download link, and a license key.

After downloading your product, if you notice that what you got is a folder with a bunch of files in it, and no zip file, this is because your Mac settings are set to automatically unzip files upon downloading them. To fix this issue, go to the folder that you got, right click and select “Compress”. This will turn the folder back to a zip file, and then you can upload it again.