If you need some customization to make a Smartcat product suit your site or brand, we’re happy to provide. Here’s how to get customization:
- Visit our Get Support page and fill out a support form including your order number and website.
- Under “Question Regarding,” select “Smartcat Support Plus.”
- A Smartcat support specialist will contact you to get the details of your request, and confirm pricing and timeline.
- If the terms work for your team, you’ll be directed here to purchase the Support Plus product advised by your Support Specialist.
- Email us to confirm you purchase, and provide WP Admin or FTP access to your website, as required.
- A Smartcat developer will be assigned to your Support Plus ticket.
PLEASE NOTE: If you’ve navigated to this page on your own, rather than as directed by a Smartcat Support Specialist, DO NOT purchase product customization. Rather, submit your support ticket first to confirm pricing, and the availability of our development resources to execute your request on time.