Support

Our paid products include basic troubleshooting & debugging support. If you are looking for customization that is not part of the theme/plugin, we offer a paid customization services to all our free & Pro users.

Product Demos

The product demo is a configured version of the theme. The digital product you receive can do everything in the demo, but configuration and customization by the customer required. Some images may not be included.

Theme License:

Our WordPress themes are released and licensed under GNU Public License. You may use and customize as you see fit.

Plugin License:

Plugins and extension licenses are valid for 1 year from the date of purchase. During that time, any updates are included at no additional cost.

Privacy of Information:

Your information remains 100% private, we do not share your information with anyone.

Product Refunds:

As we are offering non-tangible digital products & services, we do not issue refunds after the purchase has been made. We understand that certain scenarios can be unique and we will address those on a per-case basis within 14 days of the purchase.

Most of our digital products have a free version that can be downloaded and tested before purchasing. If you are not sure that the item will suit your needs, please email us prior to purchasing. All of our prices are listed in USD.

Warranty

All our themes and plugins are provided “as is”. We guarantee that the product you purchase can do everything you see in our demos and on the product page on a clean WordPress install. Our themes have been tested with many popular plugins, however, in-case of a conflict with a plugin you have, or a server configuration, we are not responsible to make the theme function with any plugins causing conflicts or errors.

Content Control

Smartcat provides free themes and plugins under the GPL license. As such we can not rule who can or cannot use our free products or the purpose usage. We are unable to alter or remove content created using our themes and plugins and not responsible or liable for any content published using our themes.